Shipping Policy

Florida DTF Factory

Thank you for shopping with Florida DTF Factory. Please review our shipping policy carefully before placing your order.

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Order Processing Time

All orders are processed within 2-7 business days (excluding weekends and holidays).

DTF transfers are made to order, so processing times may vary during high-volume periods. If we are experiencing a significant delay, we will notify you via email.

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Shipping Methods & Delivery Times

We offer the following shipping options:

• Standard Shipping: 3–5 business days

• Expedited Shipping (if available): 1–3 business days

Delivery times are estimates only and are not guaranteed. Shipping timelines begin after the order has been processed and handed off to the carrier.

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Shipping Rates

Shipping rates are calculated at checkout based on:

• Order weight and size

• Shipping destination

• Selected shipping method

Shipping fees are non-refundable, unless the error is caused by us.

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Domestic & International Shipping

We currently ship to:

• USA

For international orders:

• Customers are responsible for customs duties, taxes, or import fees

• We are not responsible for delays caused by customs processing

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Order Tracking

Once your order ships, you will receive a confirmation email containing:

• Tracking number

• Carrier information

Please allow 24–48 hours for tracking information to update.

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Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for:

• Orders shipped to incorrect addresses provided at checkout

• Packages marked as delivered by the carrier

If an order is returned due to an incorrect address, the customer will be responsible for reshipping costs.

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Lost, Stolen, or Delayed Packages

Once a package is handed over to the shipping carrier, Florida DTF Factory is not responsible for:

• Carrier delays

• Lost or stolen packages

• Packages marked as “delivered” but not received

If your package shows as delivered but cannot be located, please contact the carrier directly.

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Damaged or Incorrect Orders

If your order arrives:

• Damaged

• Defective

• Incorrect due to our error

You must contact us within 10 days of delivery at support@floridadtffactory.com, including:

• Order number

• Clear photos or videos of the issue

Approved claims may be eligible for a replacement or refund at our discretion.

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DTF Product Notice

DTF (Direct to Film) transfers are fragile print products and must be handled with care upon arrival.

We are not responsible for damage caused by:

• Improper storage after delivery

• Heat exposure

• Moisture or mishandling

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Holiday & High-Volume Periods

During holidays, promotions, or high-volume periods, processing and shipping times may be extended. We appreciate your patience during these times.

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Policy Changes

We reserve the right to modify this Shipping Policy at any time.
Changes will take effect immediately upon posting to the website.

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Contact Us

If you have questions about shipping or delivery, contact us at:
📧 support@floridadtffactory.com